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IB Diploma · Business Studies · Chapter 34
Ch 34 5.7 Crisis management and contingency planning (HL): complete notes
Neat, exam-ready notebook-style notes for Ch 34 5.7 Crisis management and contingency planning (HL), following the IB Diploma syllabus, SL and HL. This chapter is part of the complete Business Management Notes for IB Diploma Students (SL and HL): All 36 Topics.
Free preview: Ch 34 5.7 Crisis management and contingency planning (HL) notes
A quick look at the chapter from our IB Diploma Business Studies notes. The full chapter notes have the detailed explanations, diagrams and practice questions with answers.
Topics in this chapter
- What you must be able to do
- Crisis management and contingency planning AO2
- Factors that affect effective crisis management AO2
- Applying it to a case: writing AO2 and AO3 answers
- What a contingency plan contains AO2
- Impact of contingency planning: cost, time, risks, safety AO3
- Using a decision tree to judge a contingency plan AO4
- Evaluating contingency plans for a given organization AO3
- Factors that decide how far to go
- Tools used in this topic
“I can” checklist: what you must be able to do
- I can distinguish crisis management from contingency planning.
- I can explain transparency, communication, speed and control in a crisis and apply them to a case.
- I can evaluate the impact of contingency planning on cost, time, risks and safety for a given organization.
- I can calculate expected loss, use a decision tree and find a break-even probability.
- I can write an AO3 judgement that uses numbers and non-financial factors.
What is inside the full chapter notes
- Concept notes with 9 worked examples and applications (all numbers checked)
- Diagrams: before-during-after timeline, risk grid, decision tree, trust curve
- Tools: decision tree, likelihood-impact grid
- Common mistakes and a command-term "How to score" box
- 12 Quick-check questions, explained
- Paper 1 style case, Section A parts and a 10-mark Section B question with markbands
- Paper 2 HL style data-interpretation question set with mark scheme
- Quick reference sheet and "I can" checklist
What you get in the pack
- All 36 topics of IB Diploma Business Management for students taking Standard Level or Higher Level (first assessment 2024): what a business is, business entities, objectives, stakeholders, growth, multinationals, human resource management, organizational structure, leadership, motivation, culture, communication, industrial relations, sources of finance, costs and revenues, final accounts, ratio analysis, cash flow, investment appraisal, budgets, marketing planning, sales forecasting, market research, the seven Ps, international marketing, operations methods, lean production, location, break-even analysis, crisis management, research and development, management information systems
- Every syllabus statement covered in order, each marked SL or HL, with clear notes, tables and diagrams drawn for these notes
- Worked examples in every topic: calculations and model answers that show how to earn the marks
- Quick-check multiple-choice questions with explained answers, plus original Paper 1 (case study), Paper 2 (quantitative) and, for HL, Paper 3 (social enterprise) style questions with full mark schemes (no past-paper reprints)
- Common mistakes and a how-to-score command-term guide for every topic
- Quick-reference sheet and an "I can" checklist at the end of every topic
- Colour PDF and a black and white copy of every chapter for printing
- Independent notes for IB Diploma students; not endorsed by or affiliated with the International Baccalaureate Organization (IBO)
All chapters in this pack
- Ch 1 1.1-1.2 The nature of business and types of business entity
- Ch 2 1.3 Business objectives
- Ch 3 1.4 Stakeholders
- Ch 4 1.5 Growth and evolution
- Ch 5 1.6 Multinational companies (MNCs)
- Ch 6 2.1 Introduction to human resource management
- Ch 7 2.2 Organizational structure
- Ch 8 2.3 Leadership and management
- Ch 9 2.4 Motivation and demotivation
- Ch 10 2.5 Organizational (corporate) culture (HL)
- Ch 11 2.6 Communication
- Ch 12 2.7 Industrial and employee relations (HL)
- Ch 13 3.1 Introduction to finance
- Ch 14 3.2 Sources of finance
- Ch 15 3.3 Costs and revenues
- Ch 16 3.4 Final accounts
- Ch 17 3.5 Profitability and liquidity ratio analysis
- Ch 18 3.6 Efficiency ratio analysis (HL)
- Ch 19 3.7 Cash flow
- Ch 20 3.8 Investment appraisal
- Ch 21 3.9 Budgets (HL)
- Ch 22 4.1 Introduction to marketing
- Ch 23 4.2 Marketing planning
- Ch 24 4.3 Sales forecasting (HL)
- Ch 25 4.4 Market research
- Ch 26 4.5 The seven Ps of the marketing mix
- Ch 27 4.6 International marketing (HL)
- Ch 28 5.1 Introduction to operations management
- Ch 29 5.2 Operations methods
- Ch 30 5.3 Lean production and quality management (HL)
- Ch 31 5.4 Location
- Ch 32 5.5 Break-even analysis
- Ch 33 5.6 Production planning (HL)
- Ch 34 5.7 Crisis management and contingency planning (HL)
- Ch 35 5.8 Research and development (HL)
- Ch 36 5.9 Management information systems (HL)