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IB Diploma · Business Studies · Chapter 12
Ch 12 2.7 Industrial and employee relations (HL): complete notes
Neat, exam-ready notebook-style notes for Ch 12 2.7 Industrial and employee relations (HL), following the IB Diploma syllabus, SL and HL. This chapter is part of the complete Business Management Notes for IB Diploma Students (SL and HL): All 36 Topics.
Free preview: Ch 12 2.7 Industrial and employee relations (HL) notes
A quick look at the chapter from our IB Diploma Business Studies notes. The full chapter notes have the detailed explanations, diagrams and practice questions with answers.
Topics in this chapter
- What you must be able to do
- Industrial relations and sources of conflict AO2
- Approaches to conflict by employees and by employers AO3
- Employees (through their union)
- Employers
- The cost of industrial action AO2
- Resolving conflict AO3
- Evaluating approaches: what decides which works? AO3
- Business management tools in this topic
“I can” checklist: what you must be able to do
- I can explain the main sources of conflict between employers and employees using examples.
- I can evaluate collective bargaining, work-to-rule and strike action as employee approaches.
- I can evaluate collective bargaining, threats of redundancies, changes of contract, closure and lockouts as employer approaches.
- I can explain the difference between conciliation and arbitration and when each suits a dispute.
- I can explain employee participation, industrial democracy, no-strike agreements and single-union agreements, and judge their strengths and limits.
- I can calculate pay-bill changes, real pay changes and working days lost.
- I can use force field analysis and descriptive statistics to support a decision.
- I can write an AO3 evaluation that ranks approaches and states a condition for the judgement.
What is inside the full chapter notes
- Concept notes with 7 worked examples (numbers checked)
- Escalation ladder; bar chart of days lost
- Tools: force field analysis, descriptive statistics
- Common mistakes and "How to score" box
- 12 Quick-check questions A-D, explained
- Paper 1 style case, mark scheme, 10-mark question
- Paper 2 style data question and mark scheme
- Quick reference and "I can" checklist
What you get in the pack
- All 36 topics of IB Diploma Business Management for students taking Standard Level or Higher Level (first assessment 2024): what a business is, business entities, objectives, stakeholders, growth, multinationals, human resource management, organizational structure, leadership, motivation, culture, communication, industrial relations, sources of finance, costs and revenues, final accounts, ratio analysis, cash flow, investment appraisal, budgets, marketing planning, sales forecasting, market research, the seven Ps, international marketing, operations methods, lean production, location, break-even analysis, crisis management, research and development, management information systems
- Every syllabus statement covered in order, each marked SL or HL, with clear notes, tables and diagrams drawn for these notes
- Worked examples in every topic: calculations and model answers that show how to earn the marks
- Quick-check multiple-choice questions with explained answers, plus original Paper 1 (case study), Paper 2 (quantitative) and, for HL, Paper 3 (social enterprise) style questions with full mark schemes (no past-paper reprints)
- Common mistakes and a how-to-score command-term guide for every topic
- Quick-reference sheet and an "I can" checklist at the end of every topic
- Colour PDF and a black and white copy of every chapter for printing
- Independent notes for IB Diploma students; not endorsed by or affiliated with the International Baccalaureate Organization (IBO)
All chapters in this pack
- Ch 1 1.1-1.2 The nature of business and types of business entity
- Ch 2 1.3 Business objectives
- Ch 3 1.4 Stakeholders
- Ch 4 1.5 Growth and evolution
- Ch 5 1.6 Multinational companies (MNCs)
- Ch 6 2.1 Introduction to human resource management
- Ch 7 2.2 Organizational structure
- Ch 8 2.3 Leadership and management
- Ch 9 2.4 Motivation and demotivation
- Ch 10 2.5 Organizational (corporate) culture (HL)
- Ch 11 2.6 Communication
- Ch 12 2.7 Industrial and employee relations (HL)
- Ch 13 3.1 Introduction to finance
- Ch 14 3.2 Sources of finance
- Ch 15 3.3 Costs and revenues
- Ch 16 3.4 Final accounts
- Ch 17 3.5 Profitability and liquidity ratio analysis
- Ch 18 3.6 Efficiency ratio analysis (HL)
- Ch 19 3.7 Cash flow
- Ch 20 3.8 Investment appraisal
- Ch 21 3.9 Budgets (HL)
- Ch 22 4.1 Introduction to marketing
- Ch 23 4.2 Marketing planning
- Ch 24 4.3 Sales forecasting (HL)
- Ch 25 4.4 Market research
- Ch 26 4.5 The seven Ps of the marketing mix
- Ch 27 4.6 International marketing (HL)
- Ch 28 5.1 Introduction to operations management
- Ch 29 5.2 Operations methods
- Ch 30 5.3 Lean production and quality management (HL)
- Ch 31 5.4 Location
- Ch 32 5.5 Break-even analysis
- Ch 33 5.6 Production planning (HL)
- Ch 34 5.7 Crisis management and contingency planning (HL)
- Ch 35 5.8 Research and development (HL)
- Ch 36 5.9 Management information systems (HL)