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Ch 8 Motivating Employees: complete notes

Neat, exam-ready notebook-style notes for Ch 8 Motivating Employees, following the Cambridge IGCSE 0264 syllabus. This chapter is part of the complete IGCSE Business 0264 Complete Notes: All 23 Chapters with Case Studies and Mark Schemes (Cambridge 2027–2029).

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Free preview: Ch 8 Motivating Employees notes

A quick look at the chapter from our IGCSE Business Studies notes. The full chapter notes have the detailed explanations, diagrams and practice questions with answers.

Topics in this chapter

  1. Why people work
  2. The benefits of a well-motivated workforce
  3. 2.4.1 Main motivational theories
  4. Maslow's hierarchy of needs
  5. Taylor's scientific management
  6. Herzberg's two-factor theory
  7. Financial methods of motivation
  8. Non-financial methods of motivation
  9. 2.4.2 Recommending and justifying a method of motivation

“I can” checklist: what you must be able to do

  • explain why people work, using more than money
  • explain the four benefits of a well-motivated workforce in context
  • calculate labour productivity and pay (time rate, piece rate, commission, profit share)
  • describe and apply Maslow, Taylor and Herzberg
  • state why pay is a hygiene factor for Herzberg
  • give advantages and disadvantages of each financial method
  • tell job rotation and job enrichment apart
  • recommend and justify a method of motivation for a given business

What is inside the full chapter notes

  • Concept notes, figures and 8 worked examples (calculations and model answers)
  • Exam skills for Papers 1 and 2; common mistakes from the examiner report
  • 20 quick-check multiple-choice questions, explained
  • Two Paper 1 style questions and one Paper 2 style case-study question, all with full mark schemes
  • Quick-reference table, "I can" checklist
See real pages (free sample)

What you get in the pack

All chapters in this pack

  1. Ch 1 Business Activity and Economic Sectors
  2. Ch 2 Enterprise, Business Growth and Size
  3. Ch 3 Types of Business Organisation
  4. Ch 4 Business Objectives and Stakeholders
  5. Ch 5 Human Resource Management
  6. Ch 6 Organisation and Management
  7. Ch 7 Methods of Communication
  8. Ch 8 Motivating Employees
  9. Ch 9 Marketing and the Market
  10. Ch 10 Market Research
  11. Ch 11 Marketing Mix: Product and Price
  12. Ch 12 Marketing Mix: Place, Promotion and Legal Controls
  13. Ch 13 Production and Technology
  14. Ch 14 Sustainable Production and Quality
  15. Ch 15 Costs, Scale of Production and Break-even
  16. Ch 16 Location Decisions
  17. Ch 17 Business Finance
  18. Ch 18 Cash Flow Forecasts
  19. Ch 19 Profit and Loss and the Statement of Financial Position
  20. Ch 20 Analysis of Accounts
  21. Ch 21 Economic Issues
  22. Ch 22 Business and the International Economy
  23. Ch 23 Environmental and Ethical Issues and Pressure Groups
← Ch 7 Methods of Communication Ch 9 Marketing and the Market →